Skip to content

Send the download email for an order

POST/orders/{id}/send_email

Costs 2 rate-limit points · Rate limits

Send the download email for this order again, to the buyer or to another address (to), as the order page's Send email does.

A send does everything a first delivery does: usage is charged, line items are marked fulfilled in Shopify when that setting is on, and licence keys the order is still owed are assigned. 409 when the shop's email sending is blocked.

Also searched asresend download emailsend the download link againcustomer did not get the emailemail the files to another addressresend order email

Path parameters

  • idstringRequired

Request body

  • tostring
    Example: shopper@example.com

Returns

The order object.

Errors

401

Missing or invalid API key.

404

The resource does not exist for this shop, or the action path is not registered.

409

The request conflicts with the current state (an order Shopify is not ready to fulfil, a digital product that already exists). Nothing was changed; read the message, don't retry blindly.

422

The request failed validation, or sent a key the action does not take (code: "unknown_parameters" with unknown and accepted). Nothing was saved.

429

Rate limited. Cost-weighted per API key, shared with API v1: a read costs 1 point, a write 2, 40 points per fixed 60-second window. Every response carries X-RateLimit-Limit, X-RateLimit-Remaining and X-RateLimit-Reset (Unix time the window ends); a 429 adds Retry-After (seconds), retry_after, retryable: true and a next_step in the body. A 429 did nothing: wait retry_after seconds, then send the same request again. The budget is per key, so every tool or script using the key shares it; prefer one list call with per_page over many single reads.

502

Shopify (or the email service) did not complete the request. Nothing was changed; try again shortly.

Every error has the same shape: see Errors.

POST/orders/{id}/send_email
curl -X POST "https://app.filemonk.io/api/v2/external/orders/3e84eb8d-e1d9-4e92-a4b2-a419c7f1122f/send_email" \
  -H "X-Auth-Token: $FILEMONK_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{}'
Response
{
  "id": "3e84eb8d-e1d9-4e92-a4b2-a419c7f1122f",
  "shopify_order_id": "gid://shopify/Order/7555375595815",
  "name": "#1077",
  "confirmation_number": "H5CZG3GZX",
  "ordered_at": "2026-10-26T14:19:15Z",
  "customer": {
    "id": "b797db3a-cbc3-4643-804f-adf34c7f08d7",
    "shopify_customer_id": "gid://shopify/Customer/9026290417959",
    "email": "shopper@example.com",
    "phone": null,
    "first_name": "Jane",
    "last_name": "Doe",
    "country_code": null,
    "locale": null,
    "unsubscribed": false
  },
  "total": {
    "amount": "1142.89",
    "currency": "INR"
  },
  "status": {
    "financial": "paid",
    "fulfillment": "unfulfilled",
    "cancelled_at": null,
    "paid_at": "2026-10-30T21:48:16Z",
    "flagged_as_fraud": false,
    "fraud_check_completed": false,
    "marked_fulfilled_at": null,
    "delivery_conditions_met": false
  },
  "access": {
    "state": "active",
    "revoked_at": null,
    "available_until": null,
    "download_reset_at": "2026-10-30T22:19:10Z",
    "downloads_count": 0
  },
  "delivery": {
    "email_sent_at": "2026-10-30T22:34:30Z",
    "delivery_failed_at": null,
    "download_page_url": "https://example-store.myshopify.com/apps/filemonk/orders/3e84eb8d-e1d9-4e92-a4b2-a419c7f1122f",
    "source": "webhook"
  },
  "line_items": [
    {
      "id": "5956bb41-dc65-45d5-b7d7-25f570598468",
      "digital_product_id": "7ea3c05d-6f29-42b6-b24f-43260caeaa32",
      "title": "Watercolour Course",
      "sku": "b0f5fbd0-f231-470f-b3d1-a392e3136a50",
      "quantity": 2,
      "shopify_line_item_id": "gid://shopify/LineItem/18329329434919",
      "shopify_product_id": "gid://shopify/Product/9642107044135",
      "shopify_variant_id": "gid://shopify/ProductVariant/49417714893095",
      "attached_to_this_order_only": false,
      "access": {
        "revoked": false,
        "revoked_at": null
      },
      "preorder": {
        "enabled": false,
        "launch_at": null,
        "released": true,
        "message": null
      },
      "files": [
        {
          "id": null,
          "asset": {
            "id": "7ea42f2a-6dbe-459c-b8a4-27b0eb823e52",
            "name": "price-list.csv",
            "type": "file"
          },
          "download_count": 0,
          "watermark": {
            "enabled": false,
            "status": "not_required"
          },
          "licence_keys": []
        },
        {
          "id": "66e2751c-9812-422c-864d-f8ce6a95c605",
          "asset": {
            "id": "96fbe30b-c819-4cb8-9666-814c0c8853f1",
            "name": "Beginner's Guide.pdf",
            "type": "file"
          },
          "download_count": 0,
          "watermark": {
            "enabled": true,
            "status": "ready"
          },
          "licence_keys": []
        }
      ]
    }
  ],
  "eu_withdrawal": {
    "consent_required": false,
    "consented_at": null,
    "consent_text": null
  },
  "shopify_tags": [],
  "imported_at": null,
  "deleted_at": null,
  "created_at": "2026-10-26T14:19:29Z",
  "updated_at": "2026-10-30T22:19:10Z"
}