Get an order

GET/orders/{id}

Costs 1 rate-limit point · Rate limits

One order in full: the buyer, Shopify statuses, Filemonk's access state and expiry, delivery (download email, download page link), and every line item with its files, watermark state and licence keys. :id is Filemonk's order id, the Shopify order gid or id, or the order name (#1042).

Also searched asshow orderlook up orderorder detailsfind order by numberwhat did this customer get

Path parameters

idstringRequired

Returns

The order object.

Errors

401

Missing or invalid API key.

404

The resource does not exist for this shop, or the action path is not registered.

422

The request failed validation, or sent a key the action does not take (code: "unknown_parameters" with unknown and accepted). Nothing was saved.

429

Rate limited. Cost-weighted per API key, shared with API v1: a read costs 1 point, a write 2, 40 points per fixed 60-second window. Every response carries X-RateLimit-Limit, X-RateLimit-Remaining and X-RateLimit-Reset (Unix time the window ends); a 429 adds Retry-After (seconds), retry_after, retryable: true and a next_step in the body. A 429 did nothing: wait retry_after seconds, then send the same request again. The budget is per key, so every tool or script using the key shares it; prefer one list call with per_page over many single reads.

Every error has the same shape: see Errors.

GET/orders/{id}

curl "https://app.filemonk.io/api/v2/external/orders/3e84eb8d-e1d9-4e92-a4b2-a419c7f1122f" \
  -H "X-Auth-Token: $FILEMONK_API_KEY"

const res = await fetch("https://app.filemonk.io/api/v2/external/orders/3e84eb8d-e1d9-4e92-a4b2-a419c7f1122f", {
  headers: {
    "X-Auth-Token": process.env.FILEMONK_API_KEY,
  },
});
const data = await res.json();

import os
import requests

res = requests.get(
    "https://app.filemonk.io/api/v2/external/orders/3e84eb8d-e1d9-4e92-a4b2-a419c7f1122f",
    headers={"X-Auth-Token": os.environ["FILEMONK_API_KEY"]},
)
data = res.json()

require "net/http"
require "json"

uri = URI("https://app.filemonk.io/api/v2/external/orders/3e84eb8d-e1d9-4e92-a4b2-a419c7f1122f")
req = Net::HTTP::Get.new(uri, "X-Auth-Token" => ENV["FILEMONK_API_KEY"])
res = Net::HTTP.start(uri.host, uri.port, use_ssl: true) { |http| http.request(req) }
data = JSON.parse(res.body)

Response

{
  "id": "3e84eb8d-e1d9-4e92-a4b2-a419c7f1122f",
  "shopify_order_id": "gid://shopify/Order/7555375595815",
  "name": "#1077",
  "confirmation_number": "H5CZG3GZX",
  "ordered_at": "2026-10-26T14:19:15Z",
  "customer": {
    "id": "b797db3a-cbc3-4643-804f-adf34c7f08d7",
    "shopify_customer_id": "gid://shopify/Customer/9026290417959",
    "email": "shopper@example.com",
    "phone": null,
    "first_name": "Jane",
    "last_name": "Doe",
    "country_code": null,
    "locale": null,
    "unsubscribed": false
  },
  "total": {
    "amount": "1142.89",
    "currency": "INR"
  },
  "status": {
    "financial": "paid",
    "fulfillment": "unfulfilled",
    "cancelled_at": null,
    "paid_at": "2026-10-30T21:48:16Z",
    "flagged_as_fraud": false,
    "fraud_check_completed": false,
    "marked_fulfilled_at": null,
    "delivery_conditions_met": false
  },
  "access": {
    "state": "active",
    "revoked_at": null,
    "available_until": null,
    "download_reset_at": "2026-10-30T22:19:10Z",
    "downloads_count": 0
  },
  "delivery": {
    "email_sent_at": "2026-10-30T22:34:30Z",
    "delivery_failed_at": null,
    "download_page_url": "https://example-store.myshopify.com/apps/filemonk/orders/3e84eb8d-e1d9-4e92-a4b2-a419c7f1122f",
    "source": "webhook"
  },
  "line_items": [
    {
      "id": "5956bb41-dc65-45d5-b7d7-25f570598468",
      "digital_product_id": "7ea3c05d-6f29-42b6-b24f-43260caeaa32",
      "title": "Watercolour Course",
      "sku": "b0f5fbd0-f231-470f-b3d1-a392e3136a50",
      "quantity": 2,
      "shopify_line_item_id": "gid://shopify/LineItem/18329329434919",
      "shopify_product_id": "gid://shopify/Product/9642107044135",
      "shopify_variant_id": "gid://shopify/ProductVariant/49417714893095",
      "attached_to_this_order_only": false,
      "access": {
        "revoked": false,
        "revoked_at": null
      },
      "preorder": {
        "enabled": false,
        "launch_at": null,
        "released": true,
        "message": null
      },
      "files": [
        {
          "id": null,
          "asset": {
            "id": "7ea42f2a-6dbe-459c-b8a4-27b0eb823e52",
            "name": "price-list.csv",
            "type": "file"
          },
          "download_count": 0,
          "watermark": {
            "enabled": false,
            "status": "not_required"
          },
          "licence_keys": []
        },
        {
          "id": "66e2751c-9812-422c-864d-f8ce6a95c605",
          "asset": {
            "id": "96fbe30b-c819-4cb8-9666-814c0c8853f1",
            "name": "Beginner's Guide.pdf",
            "type": "file"
          },
          "download_count": 0,
          "watermark": {
            "enabled": true,
            "status": "ready"
          },
          "licence_keys": []
        }
      ]
    }
  ],
  "eu_withdrawal": {
    "consent_required": false,
    "consented_at": null,
    "consent_text": null
  },
  "shopify_tags": [],
  "imported_at": null,
  "deleted_at": null,
  "created_at": "2026-10-26T14:19:29Z",
  "updated_at": "2026-10-30T22:19:10Z"
}

{
  "errors": [
    "Invalid API key"
  ]
}

{
  "errors": [
    "Order not found: c3d4e5f6-7a8b-4c9d-8e0f-1a2b3c4d5e6f"
  ]
}

{
  "errors": [
    "access.download_limit_count must be an integer of at least 0"
  ],
  "field_errors": {
    "access.download_limit_count": [
      "must be an integer of at least 0"
    ]
  }
}

{
  "errors": [
    "You have exceeded the rate limit of 40 points per 60 seconds. Read requests cost 1 point(s) and write requests cost 2 point(s). Please retry after 12 second(s)."
  ],
  "code": "rate_limited",
  "retry_after": 12,
  "error": "Rate limit exceeded",
  "message": "You have exceeded the rate limit of 40 points per 60 seconds. Read requests cost 1 point(s) and write requests cost 2 point(s). Please retry after 12 second(s)."
}